Alex Morgan

Reviews

3,180 verified reviews at a 4.9 average. Moderate submissions, publish and reply within the 24-hour SLA.

Overall rating

All branches · rolling 12 months

4.9

out of 5.0

Based on 3,180 verified reviews

96% of guests would book again

5
2,814
4
254
3
70
2
26
1
16

Total reviews

3,180

+7.2% all time

Reviews this month

214

+18% vs 181 in June

Average rating

4.9

+0.1 up from 4.8 in Q1

Response rate

96%

+4% median reply in 3h 12m
Amara Osei

Amara Osei

Published
19 Jul 2026 RNT-48213
Mercedes-Benz EQS

The concierge was waiting at arrivals with the keys and a chilled cabin. Eight minutes from carousel to motorway. The EQS was immaculate — not a single smudge on the screens, and the rear massage seats were already configured the way I had them last time.

4 found this helpful
Daniel Whitfield

Daniel Whitfield

Published
18 Jul 2026 RNT-48198
BMW 7 Series

Third corporate booking this quarter and the billing has been flawless every time. What the quote said is exactly what hit the invoice — no mystery fuel surcharge, no cleaning fee surprises. The extended return by two hours was handled over chat in under a minute.

Olivia Motors replied 18 Jul 2026 · 14:20

Thank you Daniel — we have flagged the Northbay account for automatic two-hour return flexibility on all future bookings. See you in Munich next month.

7 found this helpful
Priya Raghunathan

Priya Raghunathan

Pending
17 Jul 2026 RNT-48176
Range Rover Sport

Great vehicle and the child seat was fitted before I arrived, which saved a lot of stress. Half a star off because the pickup bay at Dubai Marina was hard to find — the signage from the underground car park could be clearer.

10 found this helpful
Marcus Lindqvist

Marcus Lindqvist

Replied
16 Jul 2026 RNT-48150
Porsche Cayenne

Booked the Cayenne for a four-day drive up the west coast. Air suspension made the gravel stretches painless and the handover paperwork took ninety seconds. This is the only rental service I no longer dread.

Olivia Motors replied 16 Jul 2026 · 09:05

Delighted to hear it, Marcus. We have added the Cayenne to your saved preferences so it is the default on your next Stockholm booking.

13 found this helpful
Elena Novak

Elena Novak

Flagged
02 Jul 2026 RNT-47988
Volkswagen Golf

Vehicle was fine but I was charged a cleaning fee I did not agree to and the phone line kept dropping when I tried to dispute it. Still waiting on a response two weeks later.

Olivia Motors replied 03 Jul 2026 · 11:48

Elena, we are sorry about this. The cleaning fee has been reversed in full and a NZ$50 credit applied to your account. A named agent, Rosa Iqbal, is now handling your case directly.

16 found this helpful
Tobias Ferreira

Tobias Ferreira

Flagged
28 Jun 2026 RNT-47901
Audi RS7

Review contains a competitor promotion link and unverified claims about another customer. Held for moderation pending trust and safety review.

19 found this helpful

Reply to Priya Raghunathan

4-star review on RNT-48176 · replies publish immediately and cannot be deleted

Priya Raghunathan Priya Raghunathan

“…the pickup bay at Dubai Marina was hard to find — the signage from the underground car park could be clearer.”

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