Olivia Motors - Your destination for quality cars

General

Company identity, contact details and regional defaults used across invoices and emails.

Company name *

Legal entity name *

Support email

Support phone

Registered address

Timezone

Default currency

Default language

VAT registration

Logo mark

oliviamotors-mark.svg

SVG · 24 KB · updated 04 May 2026

Square SVG or PNG, minimum 512 × 512 px. Used on invoices, emails and the app icon.

Last saved 22 Jul 2026 at 09:14 by Alex Morgan

Booking rules

Constraints applied at checkout across every branch. Branch managers may tighten but not loosen these.

Minimum rental

Days

Maximum rental

Days

Advance booking window

Days ahead

Buffer between rentals

Minutes for cleaning and inspection

Late return grace period

Minutes before a late fee applies

Free cancellation window

Hours before pickup

Minimum driver age

Years

Young driver surcharge

Per day, ages 21–24

Instant book Confirm eligible bookings without manual review when the customer is verified and the vehicle is free. Require licence verification Block pickup until a valid driving licence has been uploaded and matched to the account holder. Allow one-way rentals Permit drop-off at a different branch. A distance-based relocation fee is added automatically.

Applies to 1,849 bookings per month across 12 branches

Payments

Gateways, security deposits and the payout schedule to your settlement account.

Stripe

Connected Default gateway

Cards, Apple Pay and Google Pay · live keys rotated 22 Jul 2026

PayPal

Connected Fallback gateway

PayPal balance and Pay in 3 · merchant ID RNTY-88214

Adyen

Not connected Not connected

Multi-currency acquiring for EU and Middle East branches

Standard deposit

Held on card, released 5 days after return

Exotic tier deposit

Applies to Lamborghini and RS models

Fuel policy charge

Per litre if returned below the start level

Payout schedule

Settled to HSBC •••• 8841

Next payout Mon 27 Jul 2026 · estimated NZ$141,180

Taxes

Rules are matched by pickup branch, then applied to the qualifying line items.

Region	Tax name	Rate	Applies to
United Kingdom	VAT (standard)	20.0%	Rental, extras, chauffeur
Germany	Umsatzsteuer	19.0%	Rental, extras
United Arab Emirates	VAT	5.0%	Rental only
United States — NY	Rental vehicle surcharge	6.0%	Rental, insurance

Prices are displayed tax-inclusive in the EU and UK, tax-exclusive elsewhere

Notifications

Choose which channels fire for each operational event. Customer-facing emails are always sent.

Event	Email	SMS	Push	Slack
Booking created
Booking cancelled
Payment received
Payment failed
Review posted
Vehicle overdue

Slack alerts post to #fleet-ops · SMS billed at NZ$0.04 per message

Integrations

4 of 6 connected. Disconnecting stops data flowing immediately but keeps historical records.

Slack

Operational alerts into #fleet-ops and #payments

Connected

Google Analytics

GA4 property G-RNTY8821 · ecommerce events enabled

Connected

Mailchimp

Sync customer segments and post-rental campaigns

Connected

Twilio

Transactional SMS for pickup reminders and OTPs

Connected

QuickBooks

Push invoices and payouts into the accounting ledger

Zapier

Connect Olivia Motors events to 6,000+ downstream apps

Webhook endpoint https://api.oliviamotors.com/hooks/v2 · last delivery 4 minutes ago

Security

Access controls for the admin console. Changes are recorded in the audit log.

Enforce two-factor authentication Every console user must register an authenticator app before their next sign-in. 2 members currently have no second factor.

Session timeout

Idle sessions are signed out automatically.

IP allowlist

One address or CIDR block per line. Leave empty to allow access from anywhere.

Password policy

Minimum 12 characters Require an uppercase letter and a number Require a symbol Block the 10,000 most common passwords Expire passwords every 90 days Prevent reuse of the last 5 passwords

Audit log 18,402 recorded events · retained for 24 months

2 accounts without two-factor

Chiara Bellini and Tomás Ribeiro have not registered an authenticator. They will be locked out at the next sign-in once enforcement is saved.

Security settings last changed 21 Jul 2026 by Hana Suzuki

Settings

General

Booking rules

Payments

Taxes

Notifications

Integrations

Security

Are you sure?