Help centre
Answers on documents, deposits, insurance and returns — written in plain language, updated weekly.
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8 articles across 6 topics, maintained by the team that runs the branches.
Account questions
1 question our support team answers most often.
01
What do I need to bring to pick up my car?
A valid driving licence held for at least 12 months, the credit card used for booking, and a passport or national ID. International renters should also carry an International Driving Permit if their licence is not in the Latin alphabet.
Rates and fees quoted here are indicative
Exact figures depend on the branch and vehicle category, and the number in your booking summary is
always the number on your invoice. Contact our team for exact figures.