Skip to content

Complimentary concierge delivery on every airport booking this season.

Help centre

Answers on documents, deposits, insurance and returns — written in plain language, updated weekly.

Popular: security deposit cancellation young driver fee one-way rental

Browse by topic

Where would you like to start?

8 articles across 6 topics, maintained by the team that runs the branches.

Insurance questions

1 question our support team answers most often.

Updated 07 Oct 2026
01

Can someone else drive the car?

Additional drivers can be added at booking or at the counter for NZ$18 per day. They must meet the same licence and age requirements and be present with their documents at pickup.

Are you sure?

This cannot be undone.